jdyg's Privacy Policy
This policy explains in detail how jdyg stores and protects your personal information. The security of your data is our primary responsibility.
Last updated: 1 November 2026
1 Introduction & Purpose
This Privacy Policy is written to explain how the personal information of players and visitors who use the jdyg platform is collected, what it is used for, who it may be shared with, and how it is protected.
jdyg owns and operates the website at https://jdyg.im and its related services (referred to as the "platform"). By using the platform, you are considered to have agreed to the practices described in this policy.
Please review this policy regularly and take note of any updates. If there are changes to the policy, this page will be updated and the revision date will be shown at the top.
2 Types of Data We Collect
Personal Data
This includes information provided when you register an account—
- Name (Burmese or English)
- Date of birth (to verify age 21+)
- Contact details (phone number, email)
- Payment details (KBZPay, Wave Money, AYA Pay phone number)
Usage Data
This includes data automatically recorded while you use the platform—
- IP address and device type
- Pages visited and games played
- Date, time and duration of access
- Deposit and withdrawal records
Cookies and Tracking Data
The platform uses cookies to remember players' activities. You can turn off cookies in your browser settings, but some services may then be limited.
Communication Records
Customer service communications made through Live Chat and email, including complaints and requests, are recorded. These records are used to improve our service.
3 How We Use Your Data
jdyg uses the data it collects only for the following purposes—
Account Management
Used to register, verify and update a player's account details. Date of birth data is required to confirm that you are 21+.
Processing Payments
Data is used to process deposits, withdrawals and to verify payment records via KBZPay, Wave Money and AYA Pay. This data is essential for financial security.
Security Checks
Used to detect and prevent unauthorized access, fraud and suspicious financial activity. This is to protect the platform and players.
Service Improvement
Data is analyzed to study how players use the platform, so we can make it more convenient, expand games and services, and fix technical issues.
Promotional Communications
Data may be used to send you bonus and promotion updates that match your gaming preferences. You can opt out through our service at any time.
Responsible Gaming
Data is used for good purpose — to monitor players' gaming patterns and provide support if any signs of harmful play are identified.
4 Sharing Your Data with Third Parties
jdyg does not sell, rent or transfer your personal data. However, it may be shared with third parties in the following situations—
- Service Providers: Data is shared only as needed with payment service providers involved in processing transactions, such as KBZPay, Wave Money and AYA Pay.
- Technology Providers: Shared with providers of server, database and security services under confidentiality agreements.
- Legal Requirements: Data may be disclosed when required by a valid court order or by request from law enforcement authorities.
- Fraud Prevention: Relevant data may be shared in investigations related to financial crimes and fraud.
All third parties must follow data protection standards consistent with jdyg's privacy policy.
5 Data Retention and Deletion
jdyg will retain your personal data for as long as your player account is active and for the period required by law.
To close your account, contact [email protected]. Financial transaction records, complaint records, and data required by law may be retained even after account closure, as required by legal obligations.
After the data retention period has passed, your data will be securely deleted or anonymised so that no one can identify it.
6 Player Rights
Right to Access Data
jdyg will inform you of what data is held about your account when you request it.
Right to Correct Data
You can request that incorrect or incomplete personal information be corrected.
Right to Delete Data
You can request that your personal information be deleted, as long as it does not conflict with legal requirements.
Right to Restrict Use
You can request that we restrict how your data is used for certain purposes, and we will determine what we are able to do.
Right to Export Data
You can request that data you have provided be given to you in an easily readable format.
Right to Block Promotions
You can choose whether or not to receive promotional communications, and if you do not want them, you can opt out through the service.
To exercise any of the rights above, contact [email protected]. We will handle your request promptly.
7 Data Security Measures
jdyg has put in place extensive security measures to protect players' personal information—
- SSL Encryption: All data transfers between the website and players are protected with SSL (Secure Socket Layer) encryption.
- Access Control: Players' data can only be accessed by authorised staff.
- Technical Protection: Data is protected using firewalls, cybersecurity software, and a fault-tolerant server environment.
- Regular Audits: Security vulnerabilities on the platform are regularly checked and addressed.
- Staff Training: All staff who handle data are trained in personal information protection.
Even with these security measures in place, we acknowledge that reasonable risks may exist in any data transfer over the internet. That said, jdyg will take the necessary precautions to minimise any potential harm.
8 Cookies Policy
Cookies are small files stored in your browser that help you use the platform more smoothly. jdyg uses cookies for the following purposes—
- Essential Cookies: These are required for the website to function correctly. If you disable these cookies, the website may not display properly.
- Functional Cookies: Used to remember your language preference, login status, and settings.
- Analytics Cookies: Collect data to help us understand how players use the website. This data is not personally identifiable.
You can disable cookies in your browser settings. However, please be aware that some services may not display as expected if you do.
9 Policy Changes
jdyg may update this privacy policy in line with changes to laws, technology, or our services.
If there are any policy updates, the "Last Updated" date on this page will be changed, and players will be notified through the platform for any significant changes.
Continued use of the platform after any changes means you accept the updated policy.
10 Contact jdyg
If you have any questions, requests, or complaints regarding the Privacy Policy, please contact jdyg support—
Live Chat Support
Live Chat on the platform is available in Burmese 24/7. It's the best option for those who want the fastest response.
Email Contact
You can send data requests, policy inquiries, and complaints to [email protected].